Maxwell pharmacy enhance affected individual encounters by technological advances > Air Instruction and Teaching Command > Submit Exhibit

The Maxwell Pharmacy has a short time in the past produced quite a few technological advances to boost airmen preparedness and readiness while enhancing upon shopper encounters.


One enchancment is a brand new shelving gadget course of produced by GSL Solutions with radio frequency identification engineering, a particular lockable digital cupboard design and elegance, and three-d storage drawers with authentic-time monitoring. The process streamlines procedures like printing labels and affected particular person pick-up, producing the drugs determine on-up course of less complicated and faster for patrons.


The Maxwell pharmacy has up-to-date their Tricare on-line Protected Messenger Help by allowing people to ship medical-connected questions, activate and/or refill prescriptions at any time. This replace will enable staff to plan of action requests in a timelier trend than the previous method of voicemails. This technique additionally will enable the pharmacy to distribute mass messages about pharmacy closures and updates.


An extra current development, the pharmacy has constructed is the brand new Script Middle kiosks discovered within the Maxwell Basis Commerce and the Maxwell-Gunter Annex gasoline station. They enable victims to acquire their treatments on their have timetable when slicing out the waiting-in line side of selecting up prescriptions or worrying about coaching working day closures. The pharmacy workforce packs, transports, and masses near 200 to 300 medication 2 occasions per week into the kiosks to make sure affected particular person entry.


“An excessive amount of the enhancements, new utility, and innovation arrive instantly from the suggestions our folks provide us, ” claimed Essential Christian Banasky, forty second Pharmacy Flight essential. “We’re succesful to make use of that feedback to get funding, belongings to help make enhancements to our particular person expertise.”


The Maxwell pharmacy is now within the method of recent floor breaking enhancements to additional extra enhance their affected person encounters and their airmen readiness. The progress include Armed forces Wellbeing System Genesis to boost pharmacy capabilities vastly, Q-flow kiosk for extra quickly in-particular individual particular person look at-in, and Q-anyplace that can make it attainable for victims to check-in to appointments on their cell units.



